A mother says she waited five hours to be seen at Rotorua Hospital's emergency department last month - with her three-year-old who had two injuries to his head, including a "tennis ball-sized lump"
A mother says she waited five hours to be seen at Rotorua Hospital's emergency department last month - with her three-year-old who had two injuries to his head, including a "tennis ball-sized lump"
10 March 2025
Charnelle Burrows said she believed staff didn't take her son's injuries seriously - sustained in separate incidents on February 25.
Health New Zealand says the ED was fully staffed that day and patients are triaged by condition, with a six-hour target.
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