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15 May 2025 9:57
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      Home > News > Business

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers


    The bank scored 57 percent for customer satisfaction.

    Respondents expressed disappointment over fee interest, responsible lending and value for money.

    ANZ says internal research shows customer satisfaction levels are improving - and it's enquiring about how Consumer NZ's research was done.

    ANZ is New Zealand's most profitable bank.

    © 2025 Newstalk ZB, NZCity

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     14 May: The Finance Minister says changes are coming for New Zealanders' KiwiSaver in the Budget next week
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     13 May: Belief injecting taxpayer dollars into venture capital - has a high risk
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    BUSINESS BUSINESS
    Net migration is expected to stay low - with global affairs keeping many people where they are More...


     Today's News

    		 Entertainment:
    Cannes Film Festival has officially banned "nudity" and "voluminous outfits" on its red carpets 9:37

     Law and Order:
    A person's seriously injured after a fight in Bay of Plenty's Katikati, with the offenders fleeing the scene 9:27

     Accident and Emergency:
    Multiple fire crews are expected to remain at the scene of a hay shed blaze, west of Ashburton, for much of the day 9:17

     Entertainment:
    Christopher Schwarzenegger had "tried everything" to lose weight 9:07

     Entertainment:
    Gerard Depardieu has been found guilty of sexually assauling two women 8:37

     Tennis:
    Carlos Alcaraz has beaten Jack Draper in straight sets to reach the Italian Open tennis semi-finals, but saved six of eight break points in the process 8:17

     Entertainment:
    Kelly Clarkson has urged fans to praise her post weight loss body 8:07

     Health & Safety:
    Publicly funded vaccinations for over-65s could have more benefits than just disease prevention 8:07

     National:
    A law change will expand who we remember on Anzac Day – the New Zealand Wars should be included too 8:07

     International:
    China criticises US-UK trade deal, warning agreements shouldn't 'target or harm any third party' 7:57

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