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2 Sep 2025 9:53
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      Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

     Other Living & Travel News
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     31 Aug: A popular Auckland park is closing to the public - in anticipation of extreme winds
     31 Aug: A Powerball player from Opotiki has won $12.5 million in last night's Lotto draw
     30 Aug: A range of salad products, sold at supermarkets, have been recalled for potentially containing metal filings
     30 Aug: One New Zealand is bringing mobile services and technology to the frontline of conservation
     30 Aug: ???1;The largest junior sporting event in Australasia is getting underway in Tauranga
     Top Stories

    RUGBY RUGBY
    Rassie Erasmus is keeping his team for the weekend's test against the All Blacks at fortress Eden Park more secret than usual More...

    BUSINESS BUSINESS
    Nurses are continuing their fight for safer staffing - with another round of industrial action More...


     Today's News

    		 Entertainment:
    Coldplay have been forced to reschedule the last two dates of their record-breaking Wembley Stadium residency 9:43

     Health & Safety:
    A Wellington nurse says further strikes have been building up, as understaffing in emergency departments worsens 9:27

     Entertainment:
    Sophie Turner and Peregrine Pearson have reportedly split 9:13

     Entertainment:
    Liam Payne's sister has opened up about the last time she saw him 8:43

     Business:
    Nurses are continuing their fight for safer staffing - with another round of industrial action 8:27

     Law and Order:
    Police and Oranga Tamariki have identified gaps in their systems, after a 10-month-old boy was murdered by his meth-addicted father 8:17

     Entertainment:
    New Zealand is petitioning to host Taylor Swift and Travis Kelce's wedding 8:13

     Rugby:
    Rassie Erasmus is keeping his team for the weekend's test against the All Blacks at fortress Eden Park more secret than usual 8:07

     Education:
    International Association of Genocide Scholars says Israel committing genocide in Gaza 7:57

     Business:
    The days of small dairy and meat companies may be coming to an end 7:47

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