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4 Sep 2025 9:06
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      Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

     Other Living & Travel News
     03 Sep: An Auckland Local Board chair is concerned children are using large nitrous oxide canisters
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     02 Sep: Tactix captain Erikana Pedersen's unwavering in her belief the defending champions will remain competitive in next year's ANZ Premiership, despite losing seven players from their roster
     01 Sep: Relief for regional airlines, as they receive help to battle soaring costs
     31 Aug: The wild weather's causing major disruptions to ground operations at Auckland Airport
     31 Aug: A popular Auckland park is closing to the public - in anticipation of extreme winds
     31 Aug: A Powerball player from Opotiki has won $12.5 million in last night's Lotto draw
     Top Stories

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    Who will pay the price for the All Blacks loss to Argentina? More...

    BUSINESS BUSINESS
    A separate argument against major tech firms paying more tax More...


     Today's News

    		 Law and Order:
    A backlog of murder and manslaughter cases appear to be dominating our court system 8:57

     Law and Order:
    The trial of a prominent sportsman is edging closer to an outcome in Dunedin 8:17

     National:
    New online gambling laws could deal a bad hand to NZ’s grassroots sports clubs 8:07

     International:
    St Patricks Plains wind farm approved in Tasmania's central highlands with 'narrow' margin for noise 7:57

     Business:
    A separate argument against major tech firms paying more tax 7:57

     Rugby League:
    Brisbane league coach Michael Maguire's revealed his message to Reece Walsh after the fullback posted a video of himself using a toilet as a punchbowl on social media 7:47

     Rugby:
    Who will pay the price for the All Blacks loss to Argentina? 7:27

     Environment:
    Four residents of Indonesia's Pari Island push to take Holcim cement to court over climate change impacts 7:27

     Business:
    Export NZ is welcoming changes to the food exporting rules 7:17

     International:
    Epstein survivors describe abuse as US Congress considers vote on releasing files 7:07

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