News | Business
19 May 2021 11:23
NZCity News
NZCity CalculatorReturn to NZCity

  • Start Page
  • Personalise
  • Sport
  • Weather
  • Finance
  • Shopping
  • Jobs
  • Horoscopes
  • Lotto Results
  • Photo Gallery
  • Site Gallery
  • TVNow
  • Dating
  • SearchNZ
  • NZSearch
  • Crime.co.nz
  • RugbyLeague
  • Make Home
  • About NZCity
  • Contact NZCity
  • Your Privacy
  • Advertising
  • Login
  • Join for Free

  •   Home > News > Business

    A win for the little guy in a Disputes Tribunal case against Air New Zealand

    A win for the little guy in a Disputes Tribunal case against Air New Zealand


    Air New Zealand
    Air New Zealand
    The airline's been ordered to refund a customer for flights cancelled, when the airline chose to cut its own services because of the Covid-19 pandemic.

    Tribunal referee Nicholas Blake has found the airline in breach of its own customer guarantee after it cancelled the customer's flights as Covid hit.

    Consumer New Zealand head of research Jessica Wilson says in this case the tribunal's found the reason the man's flights were cancelled, were within the airline's control.

    She says in that circumstance you're entitled to a refund .... rather than having to settle for a credit or being re-routed on a different flight.

    Jessica Wilson says the situation is different if the flight is cancelled for reason's outside the airline's control.

    © 2021 Newstalk ZB, NZCity


     Other Business News
     19 May: Transmission Gully's environmental performance has gone from bad to worse
     18 May: A supermarket mega-giant could be forced to compensate customers ripped-off by a technical glitch
     18 May: New Zealand's population is estimated to have surpassed 5.1-million people
     18 May: Relief for shoppers who've missed out on discount prices
     18 May: A Christchurch-based economist who lists Kiwi rich-listers as investors has been charged with fraud
     18 May: The business sector argues our economy can't grow without migrant workers
     18 May: Fresh data on the housing market might be a sign the Government's intervention was on the right track
     Top Stories

    RUGBY RUGBY
    A question mark remains whether two Crusaders loose forwards tour across the Tasman More...


    BUSINESS BUSINESS
    Transmission Gully's environmental performance has gone from bad to worse More...



     Today's News

    Entertainment:
    Courtney Stodden would be up for meeting Chrissy Teigen face to face after the past comments she made about the model on social media 11:12

    Rugby League:
    The Warriors will have different second rowers for the next few weeks 11:07

    Politics:
    The impact of the cyber attack on Waikato DHB is being felt 10:47

    Entertainment:
    Nicki Minaj thinks taking a break from the music industry has been good for her mental health 10:42

    Soccer:
    The Wellington Phoenix have handed Oli Sail a two-year contract extension with the A-League football club 10:27

    Entertainment:
    Lily Allen could make her West End debut later this year 10:12

    Environment:
    A challenging winter may be looming for farmers in the South Island 10:07

    Entertainment:
    Lily James is "having a blast" playing Pamela Anderson in 'Pam & Tommy' 9:42

    Environment:
    A potential beech mast could be on the way next summer...meaning bad news for our wildlife 9:27

    Environment:
    Snow has turned to rain in the deep south 9:27


     News Search






    Power Search


    © 2021 New Zealand City Ltd