News | Business
26 Nov 2020 5:44
NZCity News
NZCity CalculatorReturn to NZCity

  • Start Page
  • Personalise
  • Days of Xmas
  • Sport
  • Weather
  • Finance
  • Shopping
  • Jobs
  • Horoscopes
  • Lotto Results
  • Photo Gallery
  • Site Gallery
  • TVNow
  • Dating
  • SearchNZ
  • NZSearch
  • Crime.co.nz
  • RugbyLeague
  • Make Home
  • About NZCity
  • Contact NZCity
  • Your Privacy
  • Advertising
  • Login
  • Join for Free

  •   Home > News > Business

    A win for the little guy in a Disputes Tribunal case against Air New Zealand

    A win for the little guy in a Disputes Tribunal case against Air New Zealand


    Air New Zealand
    Air New Zealand
    The airline's been ordered to refund a customer for flights cancelled, when the airline chose to cut its own services because of the Covid-19 pandemic.

    Tribunal referee Nicholas Blake has found the airline in breach of its own customer guarantee after it cancelled the customer's flights as Covid hit.

    Consumer New Zealand head of research Jessica Wilson says in this case the tribunal's found the reason the man's flights were cancelled, were within the airline's control.

    She says in that circumstance you're entitled to a refund .... rather than having to settle for a credit or being re-routed on a different flight.

    Jessica Wilson says the situation is different if the flight is cancelled for reason's outside the airline's control.

    © 2020 Newstalk ZB, NZCity


     Other Business News
     25 Nov: The Reserve Bank has revealed it's investigating two banks and an insurer over compliance issues and one of the banks is facing enforcement action
     25 Nov: The Reserve Bank is offering its expertise to assist the Government in dampening the heated housing market
     25 Nov: A good news story for Fisher and Paykel Healthcare, during a testing year
     25 Nov: An insurance campaigner says settlement developments are too vague to be good news
     25 Nov: A great start to the financial year for Fisher and Paykel Healthcare
     24 Nov: Steven Adams has signed a contract extension as part of his move across NBA franchises
     24 Nov: Kiwi business tycoon Sir Ron Brierley's now facing 14 charges of allegedly possessing child abuse materials
     Top Stories

    RUGBY RUGBY
    The All Blacks have a fully fit squad to choose from for their final test of the year More...


    BUSINESS BUSINESS
    The Reserve Bank has revealed it's investigating two banks and an insurer over compliance issues and one of the banks is facing enforcement action More...



     Today's News

    Law and Order:
    Three men - aged 31, 36 and 39 - will face a variety of serious charges in the Invercargill District Court today 5:17

    Rugby League:
    The NRL has leaked part of the 2021 draw to reveal State of Origin will return to mid-season dates, country towns will see more games and the Warriors will play at Mount Smart 4:37

    Accident and Emergency:
    A person has died in a two-vehicle crash on Otorohanga Road State Highway three this evening 21:57

    Entertainment:
    Tyler Perry has given meals to 5,000 families in need 21:44

    Entertainment:
    Katy Perry dedicated her American Music Awards performance to her father, Keith Hudson 21:14

    Entertainment:
    Taraji P. Henson confessed she was "so happy" to be "off the couch" as she hosted the American Music Awards on Sunday (22.11.20) 20:44

    Entertainment:
    Megan Fox and Machine Gun Kelly made their debut as a couple on the red carpet at the 2020 American Music Awards 20:14

    Entertainment:
    Ciara thought she would need a cane to be able to walk during the latter stages of her pregnancy because she was in so much pain 19:44

    Entertainment:
    Justin Bieber has told how he is "completely and utterly obsessed" with wife Hailey Bieber, as he wished her a happy birthday 19:14

    Cricket:
    Daryl Mitchell's earned a recall to the New Zealand test cricket team for the West Indies series at the expense of the injured Colin de Grandhomme 18:57


     News Search






    Power Search


    © 2020 New Zealand City Ltd