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13 Jun 2021 12:21
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  •   Home > News > Business

    Some Genesis customers are in for an unexpected windfall after the company committed to refunding more than one-million to business clients it overcharged

    Some Genesis customers are in for an unexpected windfall after the company committed to refunding more than one-million to business clients it overcharged


    The company will refund more than 14-hundred customers who overpaid a total of 1.1 million dollars between 2014 and 2020 after the Commerce Commission found it is likely to have breached the Fair Trading Act.

    More than 13-hundred other customers were overcharged a total of 2.4 million dollars, but won't be chased.

    Genesis alerted the Commerce Commission to the issue in July last year.

    The Commerce Commission has issued Genesis a formal warning over its actions, saying customers wouldn't have been able to easily identify the error.

    © 2021 Newstalk ZB, NZCity

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